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If you or someone you know is struggling with problem gambling, there are resources available to help.
Self-Exclusion
We take responsible gaming seriously and offer self-exclusion options for our players. If you feel that your gaming habits are becoming a problem, you can choose to exclude yourself from playing on our site for a period of time. This means that you will not be able to log in or place bets during this time.
To self-exclude, please contact our customer support team via live chat or email. We will guide you through the process and ensure that your account is blocked accordingly.
Deposit Limits
We also offer deposit limits as a responsible gaming tool. This allows you to set a limit on how much money you can deposit into your account over a certain period of time. You can choose from daily, weekly, or monthly limits.
To set a deposit limit, please log in to your account and go to the "Responsible Gaming" section. From here, you can select the limit that suits you best.
Time-Outs
If you feel that you need to take a break from gaming, we offer time-out options. This means that you will not be able to log in or place bets for a specified period of time.
To set a time-out, please contact our customer support team via live chat or email. We will guide you through the process and ensure that your account is blocked accordingly.
Reality Checks
We also offer reality checks as a responsible gaming tool. This means that we will send you reminders to take a break from gaming at regular intervals.
To enable reality checks, please log in to your account and go to the "Responsible Gaming" section. From here, you can select how often you would like to receive reminders.
Links to Support Organizations
We understand that problem gambling can have serious consequences for individuals and their loved ones. That's why we provide links to support organizations that can offer help and guidance.
For Canadian players, please visit the following websites:
For international players, please visit the following websites:
Responsible Gaming Policy
We take responsible gaming seriously and have a zero-tolerance policy towards problem gambling. Our Responsible Gaming Policy is designed to ensure that our players are aware of the risks associated with problem gambling and can seek help if needed.
Our policy includes:
We also have a team of responsible gaming experts who are available 24/7 to provide guidance and support to our players.
